Job Description
Position Overview The Senior Associate, Community Engagement, UNA-USA serves as the primary liaison between UNA-USA and its Chapters, along with paid members (outside of Young Professionals). He/she works with Chapters, Divisions, and Regions in building Chapter capacity, and developing Chapter-based membership retention and recruitment efforts. They also provide support to recruit and engage paid members serving as Members-at-Large.
This position reports to Managing Director, UNA-USA and is based in Washington D.C. (hybrid schedule).
Essential Functions Chapter Support - Serves as UNA-USA staff liaison to Community Chapters to support member engagement and increase Chapter capacity.
- Work with the Managing Director to implement a national field strategy to maintain and expand the UNA campus chapter network.
- Maintains overall chapter management reporting, including chapter information on Salesforce, online communication groups, annual reports, affiliation agreements, bylaws, and chapter forms.
- Responsible for supporting the establishment of new UNA-USA Community Chapters and to transition organizing committees into active chapters.
- Provides chapter updates in monthly Member Report to UNA-USA staff and National Council as needed.
- Responsible for identifying, reactivating, and rejuvenating inactive chapters and supporting at-risk chapters through the provisional status process.
- Monitor and maintain permanent UNA-USA files (electronic and physical) for chapters including the collection, filing and analysis of chapter year-end reports and verification of Federal tax filings.
- Provide guidance to chapters seeking a separate 501(3)(c) tax filing.
- Coordinate chapter requests, such as speaker needs, insurance certificates, and UNA-USA promotional materials and toolkits,
- Attends chapter meetings/conferences/workshops to promote UNA-USA and to strengthen existing chapter systems as needed.
- Identify and recommend best practices and resources, including webinars and training opportunities to provide informational training sessions on various topics throughout the calendar year.
- Working with Associate, Communications and Digital Marketing, UNA-USA, and Senior Associate, Youth Engagement, determines content for Chapter Leader Update, a monthly communication for chapter leaders.
- Establishes close working relationships with chapter leaders through contact by email, telephone, mail, and in-person visits and by participating in National Leadership Calls.
Paid Membership Support - Works with Membership & Operations Associate, UNA-USA to support registration, renewal, and payment of paid members over age 26 (who are not Young Professionals).
- In collaboration with the Managing Director, UNA-USA, implements and monitors paid membership campaigns and programs.
- Support initiatives and coordinate resources to nurture chapter development by paid Members-at-Large and/or encourage them to join a community chapter with a focus on target states and districts.
Events and Programs Support - Provide support as necessary, including outreach, communications, logistical assistance, speaker facilitation, or session development for UNA-USA events such as Global Engagement Summit, UNA-USA Leadership Summit, UN Day, etc.
- Serve as a staff liaison for UNA-USA Affinity Group.
- Serve as a staff liaison for UNA-USA National Council committees as needed.
Other - Provide logistical support for to UN conference delegations as needed.
- Work with Membership Team to respond to member inquiries in a timely fashion.
- Process invoices and contracts for vendors hired to support communications.
- Maintain working knowledge of the UNF agreement process (for both contracts and grants), and when to utilize the proper templates accordingly. (As applicable to the role)
- Draft and review agreements and maintain an understanding of all agreement terms and applicable flow-downs, consulting with UNF’s finance/contracts team as needed. (As applicable to the role)
- Attend training sessions provided by UNF’s contracts team to maintain and keep up to date with UNF’s current policies and procedures.
- Maintain a strong knowledge of UNF’s Salesforce database to be able to process and track agreements, extract information and prepare reports.
- Other duties as assigned.
Selection Criteria - Bachelor’s degree required.
- 3 years of experience at chapter-based organization.
- Demonstrated customer service excellence.
- Ability to collect and analyze data to inform decision-making process.
- Background in international relations and a basic understanding of the United Nations and its agencies is preferred.
- Ability to work independently and within tight time constraints.
- History of successful public speaking engagements.
- Ability to travel as needed.
- Ability to effectively communicate and present information to senior level staff and to the public.
- Excellent writing, proofreading, verbal, and analytical skills.
- Excellent interpersonal communications and teamwork skills.
- Detail-oriented with strong project and time management skills, including ability to manage multiple projects and tasks simultaneously in a fast-paced environment.
- Motivated self-starter.
- Ability to meet regular attendance/tardiness policy.
- Ability to work under pressure and handle stress.
Benefits & Compensation For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:
- a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
- dental insurance
- vision insurance
- flexible spending accounts
- 403b retirement savings plan with a generous matching contribution
- group term and supplemental life insurance
- short-term disability
- long-term disability
- commuter subsidy
- back-up care
- employee assistance program
Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.
LI-#Hybrid
Job Tags
Holiday work, Permanent employment, Full time, Temporary work, Flexible hours, 3 days per week,