Global Vice President, End User Experience
About the Company
Global IT outsourcing & professional services firm
Industry
Information Technology and Services
Type
Public Company
Founded
1873
Employees
10,001+
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a Global Vice President for End User Experience. The successful candidate will be responsible for leading and directing a large global team to deliver high-quality technology solutions, services, and processes. This role requires the VP to build strong collaborations with both internal and external clients, stay abreast of market demands, and drive change to ensure the team remains competitive and innovative. The ideal candidate will have a deep understanding of the end-user experience journey, be a thought leader in the field, and demonstrate a strong bias for action and client obsession. Applicants must be university graduates with over 10 years of management and leadership experience, preferably in the digital workplace services/end-user experience field. The role demands a leader with a specific focus on end-user experience, a proven track record of innovation, and agility in thought. The VP will be expected to manage a major service line, lead functional and behavioral changes in the team, and ensure delivery excellence while maintaining top-quartile cost competitiveness. Key qualifications include being a recognized subject matter expert in the market, experience in managing large global teams, and outstanding communication skills. The role also requires the ability to design business processes that enhance the end-user experience and to build and maintain C-level relationships both internally and externally.
Hiring Manager Title
Digital Workplace Services business unit leader
Travel Percent
Less than 10%
Functions
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